Looking after our tenants is our priority. You will find some useful information here.
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We provide you with accommodation in key locations that are within easy to commute to work locations and easy access to amenities. Each one of our excellent properties is prepared to a high standard prior to your moving in date. Our shared accommodation offers fully furnished dwelling with a communal living area and excellent shared facilities, modern appliances and white goods and fast wi-fi for your business and social needs. Our shared accommodation is serviced fortnightly by a cleaner and gardener once a month.
We are here to help
Whether you are renting a house or a room from us, we make the process easy from start to finish. One of our friendly team members will be on hand to guide you all the way and will answer any questions or concerns you might have at the start and during your tenancy. We have simple online facilities to process the administration efficiently. We endeavour to match likeminded tenants in our shared accommodation to make the experience enjoyable. We are also members of various associations to ensure that we protect our tenants and are also abreast with the latest regulatory guidance. We are members of the Deposit Protection Scheme, National Residential Landlords Association and Property Redress Scheme.
- Get in touch with us stating your requirements and preferences using the “Contact Us” tab.
- Arrange a physical or virtual viewing of the house/flat/room you are interested in from our advertised properties. This is normally after 24 hours to give sufficient notice to the current tenant of the dwelling is occupied.
- Reserve the Room by paying a £175 fee to cover admin costs (including items such as references, credit checks, viewings, generating and processing tenancy agreement etc.).This amount will count towards your deposit on signing of the tenancy agreement.
- On successful checks, sign the tenancy agreement (4 month minimum term applies).
Transfer your deposit (protected by the Deposit Protection Scheme) plus first month’s rent and move in, we will show you to your house/flat/room.
We offer a minimum tenancy agreement for a 4 month term. A higher initial period may be agreed.
Depending on the term of your contract, if you wish to extend, you do not have to do anything, your contract automatically rolls over on a monthly basis after the initial agreed term expires.
You will be required to provide at least one month’s notice to terminate your agreement. If there are concerns regarding the property that might lead you to consider moving out, please let us know as early as possible so that we address the issues. Our tenants are our priority, so we are always on hand to respond and support you to ensure that you have an enjoyable stay with us. Contact us using the “Contact Us” tab or email [email protected]
Rent is payable on the 1st of each month via bank transfer. All tenants will be required to raise a Direct Debit when they sign their tenancy agreement. If you are coming from outside the UK, we will require the first two months rental payment in advance through international bank transfer and this will cover you as you settle and open a UK bank account.
If you know in advance that you will not be able to make your rental payment on the first of the month, please let us know in advance. If you miss your rental payment, a £50 charge will be applied for the relevant administration.
Yes, the only payment you will need to make on a regular basis is your rent and the cost of bills will be included within that amount.
How do I report damage or a maintenance issue?
If there is a life threatening emergency, please call 999. For regular maintenance issues, use the “Contact Us” tab or email [email protected]. Ensure to state the relevant property and the maintenance issue that required addressing. There may be additional charges towards repairing damage which is not deemed accidental.